Coding, Content Marketing, Customer Relationships, Design, Email Marketing, Event Marketing, Management, Marketing, Multimedia, Research & Analytics, Social Marketing, Technology, Web & Online Marketing

The Floating Hospital Website

THE FLOATING HOSPITAL was one of the first healthcare charities in NYC, dedicated to caring for the sick children of families living in tenement homes.

The Floating Hospital provides exceptional, compassionate healthcare to families in need. We provide care regardless of insurance status, immigration status, or ability to pay. We care for our patients as individuals with unique needs and goals. We offer education to help them self-care, now and for the long term. Our commitment is the same as it was more than 150 years ago: unrestricted healthcare to all who walk through our door.

The client reached out to us for several reasons. TFH wanted to implement some new changes and features to their website, as well as adding to their cause marketing efforts, but all possibility of proceeding to implement their organizational goals was being impeded by the fact that someone had hacked, defaced, and corrupted their current website. Their website was the contact point for TFH and the persons in New York City who relied upon their vital daily services. We moved quickly to address all of their expressed needs and goals, more specifically:

  • Assess and immediately resolve all issues with the current website
  • Consult on best practices, advise, and provide options and long term security solutions
  • Server and site security best practices
  • Content updates
  • Content changes
  • Page design changes
  • Page layout and content management system (CMS) template changes
  • New page templates with custom integration features within their CMS
  • Modifications to the referral registration and submission system
  • Wider distribution and added features to the integrated donation system
  • Email marketing service integration
  • Ability to manage all new changes in the administration portal of their CMS
  • Site analytics and campaign tracking
  • Email marketing best practices
  • Lead management
  • Platform based mail marketing templates
  • Campaign creation and release
  • Training

Once the initial discovery, discussions, and consultations had been completed with their team, the client was confident they had enough information and insights to proceed. A project plan was generated including the scope of work, delivery phases, timelines, estimated costs, etc.

We then moved on to the next step in the process, which focused upon:

  • Assess website status, the level of compromise, and the extent of the damage
  • Assess infiltration and corruption of the content management system
  • Assess the current server environment and security vulnerabilities
  • Make all necessary changes to correct and fix all damage and remove all malware
  • Setup a new secure environment
  • Setup new testing environment
  • Setup the repaired website on the new environment
  • Implement up to date security practices
  • Make content updates
  • Make content changes
  • Content Management System programming changes
  • New page template designs
  • Custom mobile responsive template development
  • Cross platform compatibility testing
  • Integration of new templates into the CMS
  • Integration testing
  • Implementation of new features
  • New feature testing
  • Move approved changes to production/live server
  • Team training

Technologies employed through the project life cycle were:

  • HTML5
  • CSS3
  • Bootstrap
  • Sass
  • Jquery
  • PHP
  • MySQL
  • WordPress
  • Mailchimp
  • Litmus
  • Google Analytics
  • Google Tag Manager
  • Linux
  • Cpanel
  • Apache
  • VPS
  • Domain Management
  • Secure Certificates
  • Malware Scanning
  • Website Firewall
  • Sucuri
  • Microsoft Excel
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe Dreamweaver

» Please contact me with any questions or to discuss your project

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